Privacy Policy

This Privacy Policy applies to all interactions with Megha Machine Mart (hereinafter referred to as "we", "us", or "our"), including visits to our official website, inquiries submitted via our online forms, phone or WhatsApp communications, factory visits at our Ghaziabad works, and commercial purchase contracts for construction machinery.

We manufacture and supply heavy-duty construction machinery across India, serving contractors, real estate builders, infrastructure developers, and equipment hire companies. We adhere to high standards of commercial data confidentiality and Indian Information Technology laws and regulations.

We collect only the necessary data needed to accurately fulfill your equipment requirements, generate commercial proforma invoices, and organize transport logistics:

We process client information strictly for direct commercial and technical operations:

• Quotation Preparation & Technical Guidance: Reviewing structural site requirements, providing machine load estimates, and generating formal stamped price quotations.
• Factory Production & Customization: Adjusting drum capacities, motor brand specifications (Kirloskar / Crompton), cable lengths, and custom skid mounts as per order agreement.
• Freight Coordination & Tracking: Booking licensed road freight trucks, generating GST E-Way bills, transit insurance certificates, and providing live dispatch tracking.
• Warranty Registration & After-Sales Service: Enrolling machinery serial numbers into our warranty ledger and dispatching spare parts (gears, bearings, wire ropes) upon contractor request.
• Regulatory Compliance: Complying with Indian tax regulations, audited accounting standards, and statutory transport manifests.

Information is shared only with trusted operational entities strictly required to deliver your machinery:

• Verified Transport Carriers: Providing site address and receiver contact phone to licensed logistics drivers for seamless offloading.
• OEM Motor Service Centers: Providing motor serial number and contractor site details to Crompton or Kirloskar service technicians for OEM warranty validation.
• Statutory & Law Enforcement Bodies: Disclosing billing and tax documentation only when mandated by valid legal court orders or official Indian tax authorities (GST departments).

We implement industry-standard technical and operational safeguards to protect your data against unauthorized access, loss, alteration, or disclosure:

Data is retained only as long as necessary to fulfill warranty obligations, supply replacement parts, and satisfy statutory tax record maintenance guidelines under Indian corporate law.

Our website uses basic session cookies and anonymous analytical tracking tools to enhance your browsing experience. Cookies are small text files stored locally in your web browser.

• Essential Functional Cookies: Required to preserve user selections in our interactive 3D/spec visualizer stage and store mobile menu states.
• Performance & Traffic Analytics: Anonymous aggregated metrics (page load speeds, visitor count, popular machinery categories) used to optimize site responsiveness.

You may configure your web browser settings to reject or delete cookies at any time. Doing so will not restrict your access to machinery specifications or quotation request forms.

As a valued client or partner, you maintain full control over your information:

• Right to Review & Access: You can request a copy of the inquiry data and commercial records maintained under your company account.
• Right to Rectification: If your delivery site address, mobile number, or GST details change, our desk will update your records within 24 hours.
• Right to Erasure / Opt-Out: You may request removal of your contact numbers from non-essential follow-up messages or product catalogs by sending a single email or WhatsApp note.

If you have any questions, feedback, or grievances regarding this Privacy Policy or our handling of your data, please contact our compliance desk directly: